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Training for Video Lottery Retailers

Click start above to access an interactive Responsible Gambling training module designed specifically for staff of Oregon Video Lottery retailers. This training was developed by industry experts with input from bartenders, wait staff, and managers of retail locations offering Video Lottery. We think you’ll find it informative and helpful in your daily interactions with customers who are gambling.  

Training for Traditional Lottery Retailers

Click start above to access a Responsible Gambling training video designed specifically for staff of Oregon Lottery retailers who sell traditional Lottery products like Scratch-It’s, Powerball and Keno. This training was developed by industry experts with input from customer service staff and managers of convenience, gas and multi-register grocery stores. We think you’ll find it informative and helpful in your daily interactions with customers who are purchasing Oregon Lottery products. 

Need Help?

We have answers to common questions in ou​r Retailer Training FAQs below. If you are still experiencing issues with your training please contact us.

What if I do not know my retailer ID or zip code?

Check in with your Manager/Supervisor for this information or you can contact the Hotline number at 1-800-766-6789, if you need assistance with your retailer location information.  You can also send us an email by selecting the “contact us” button on the registration page.

I typed in my zip code and a list of retailers came up what do I do?
You will need to scroll down and find your retail location.  Select it, but do not hit enter, all you need to do is press the “Click Here to Start Your Training” tab to start.