Retailer Round-Up
October 23, 2023
Deck the Halls with Festive Scratch-its
The holiday season is fast-approaching and five, new, festive Scratch-its are available for the giving season. Every year, holiday Scratch-its help retailers reach peak sales.
holiday ticket key points
- “To/From” gift tag area featured on each ticket
- Top prizes ranging from $1,000 – $150,000
- Download the Oregon Lottery mobile app and follow us on social media for details on giveaways throughout the holiday season
- Non-winning tickets can entered into the Second Chance drawings
responsible gift giving
The holiday season is a timely period for retailers to remind customers that Scratch-its should only be gifted to recipients 18 and older. You’ll see responsible-gifting messaging woven throughout the Lottery’s holiday campaign, beginning in November.
Michael Wells named Oregon Lottery Director
Meet Oregon Lottery’s newly appointed Director Michael Wells. Wells began at Oregon Lottery in 2019, holding positions as the assistant director for security and compliance and as a cybercrime manager. He held the interim director role at the agency since December 2022. A native Oregonian, Wells spent more than 24 years working in local, state, and federal law enforcement prior to his lottery service.
Raffle Coming Soon
Raffle goes on sale December 31. The fan-favorite classic is coming back. Stay tuned for more details.
Grab Your Cowboy Hat. Thunder Stampede is Here
Giddy up to your local saloon for a hearty steak dinner and a spin with Thunder Stampede. Featuring wild longhorns against the backdrop of the rugged wild west, Thunder Stampede is the newest Video Lottery game, first launching to players at the Pendleton Round-up in mid-September. The top cash prize is $600.
The game replaces Knight’s Realm and is available statewide. Cowboy hats are optional, but don’t forget to yell “yeehaw!” at the end of your play when you cash out, saddle up, and ride into the sunset.
Best Practices
how are scratch-its inventory managed?
Some helpful tips for managing your ticket sales:
- Orders for ticket variety and denomination based on a retailer’s schematic. It’s important to follow your designated schematic.
- New games are prioritized in orders. Sometimes you may have an old game in inventory and later receive the new replacement.
- When it comes to back stock, each retailer should have two and a half weeks’ worth of inventory. This includes what is in your dispenser and is calculated based on your ticket sell-through rate.
- Oregon Lottery’s ordering system cannot identify when full packs are sold until validation for those packs is completed. It’s important to call in and report full pack sales so inventory can be replenished accordingly.
scratch-its receiving process
- SCAN the barcode on the packing list after verifying that the game and pack numbers match the packing slip
- ACTIVATE the pack prior to selling
- APPROVED to sell
updated compliance checks underway
Thanks to a recent audit, it was recommended that Lottery conduct updated background checks on all retailers to ensure ongoing compliance with their contract. Many of our retailers completed a single background investigation more than 20 years ago. An established retailer is now expected to have an updated background investigation completed approximately every five to 10 years.
Retailers who are due for a required check can expect to receive a notification via email, followed by a DocuSign form to review and complete within seven days. After that step, the length of the background check process will vary from retailer to retailer. If a retailer chooses not to participate in the updated background investigation, Oregon Lottery equipment will be disabled and we may pursue contract termination.
If you have questions, please contact Oregon Lottery’s Lai Saetern.
highlighting our retailers
Our recent ad campaign is a memorable, authentic peek behind the curtain that focuses on our relationship with you, our retail partners, and how the positive results of our relationships strengthen communities across the state. It’s a relationship we’re honored to share with you and an important perspective for us to share with Oregonians.
Check out our Retailer Partners page to watch the video and read more. There are sure to be many familiar elements as well as some interesting or new tidbits, especially within the documentary-style video that focuses on a handful of businesses sharing everyday experiences.
Questions?
Contact your Account Manager or our customer service team at 1-800-766-6789
